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UHF Indoor/Outdoor Customer Service Callbox -120mW
UHF version of Customer Service voice message transmitter


 
Item Code: RT1071
Our Price: $325.00

Availability: Usually Ships in 1 to 2 Weeks
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Description
 

The UHF Outdoor Customer Service Callbox provides a fast, and easy wireless method for customers to summon a sales associate to a specific department or store location. When a customer presses the button on the Callbox, it transmits user-recordable voice messages to two-way radios, wireless intercoms, or a wireless PA system. The Callbox enhances customer service and promotes productivity of sales associates, which increases store sales.

This Callbox solves one of the most costly problems retail store owners have. That is the loss of customers who gets frustrated when they can't find store personnel to ask questions. Frustrated customers generally leave without buying.

A recent National Retail Federation survey found "...in the previous six (6) months 62% of [all] respondents indicated...walking out of a store without making a planned purchase."Why? "...because they could not find a sales clerk to help." The MURS Customer Callbox Service solves this costly problem.

To further enhance staff efficiency, when an employee arrives to help the customer, a hidden reset button is pushed on the Callbox to activate an "All Clear" voice message to other personnel... permitting them to assist other customers, or tend to other duties.

The Callbox is completely wireless, and battery powered, which makes it easy to install virtually anywhere without costly remodeling.

There is no need for any external power, special wiring, expensive remodeling, airtime charges, or dedicated phone lines. Plus there's no disruption to operations since the Callbox is completely wireless and battery operated. It can be installed anywhere in literally minutes. What's more it can be relocated as needed in a flash.

Use the UHF Outdoor Customer Service Callbox...

  • Cutting stations

  • Locked cabinet displays

  • Unstaffed and part-time counters or registers

  • Question-intensive merchandise areas

  • Outdoor departments...Lumber, Nursery, Patio

  • Hard to see areas of the store

  • Heavy or high merchandise areas

This Callbox is field programmable to work with almost any UHF band two-way radio.

A Voice Notification and Customer Service Programming Kit (RT1058) is required that includes PC programming software and a USB to mini B cable that connects the callbox to the computer. This setup allows the you to reprogram the frequency and tone information, as well as set the broadcast schedule (number of message repeats and intervals), and program the voice message through the on board microphone of the callbox directly. This kit by itself does not allow you to transfer a .WAV file from the computer to the callbox.

To allow the transfer of .WAV files, you need the programming kit above as well as the Customer Service Callbox WAV File Transfer Cable (RT1003) (audio cable that connects the 3.5 mm jack from the PC to the two pin plug on the callbox printed circuit board).

Features
  • Coded Signaling: Encode CTCSS, DCS, DTMF, 3-7 tone SelCall
    Typical Range/Coverage: One-half mile, line-of-sight to a portable 2-way radio, or approximately
    75,000 sq. ft. Greater range is possible when a radio repeater is used.
    Battery Life: 1 year when using AA Lithium-Ion, non-rechargeable batteries or approximately 7,000 transmissions.
    Internal Battery: 6 AA Lithium-Ion, non-rechargeable batteries.
    Antenna: Internal, tamper-proof, ¼ wave
    Housing: Gasketed, water-resistant, polycarbonate with UV stabilizer for outdoor use.
    Dimensions: 7.57” x 5.07” x 2.1” (19.23cm x 12.88cm x 5.33cm)
    Weight: 1 pound, without batteries
    Switch Input: Front-panel, momentary push button
    Voice Message “Assistance Needed” Customizable, 12 seconds max, if Reset Message also used.
    Voice Message “Reset” Optional, Customizable, 12 seconds max
    Voice Message “Low Battery Alert” Customizable - 2 seconds
    Voice Message “External Power Fail” Customizable - 2 seconds
    Programming Method: User Programmable with PC Programmer and USB to 5 Pin Mini USB Cable
    TX audio companding (allows compatibility with certain 2-way radios)
    Repeat Transmission Schedules
    Voice message recording via on-board microphone or pre-recorded .wav file
    Front panel TX indicator LED
    Can be programmed for use with radio repeaters
    FCC Rule Parts: 90 90 95J
    Frequency Range: 450 to 470 MHz
    Narrow Band Narrow Band MURS frequencies only
    Narrow/Wide Band
    RF Power Output: 120 mW (a 2 watt version is available)

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Average Customer Review: 4 of 5 Total Reviews: 1 Write a review.

  0 of 0 people found the following review helpful:
 
callbox September 5, 2011
Reviewer: Robert Yoder from Millersburg, OH United States  
Call box is working great. The only complaint I have is that it should be louder

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