Founded in 2007 by Tim Bruxvoort, IntercomsOnline.com was born out of a vision to provide reliable communication solutions that infuse homes, businesses, and workplaces with peace and prosperity. Drawing upon his extensive experience in the telecommunications industry, Tim recognized the potential of eCommerce in delivering innovative wireless and wired communication systems.
Prior to embarking on this entrepreneurial journey, Tim spent an impressive 22 years at Nortel (formerly known as Northern Telecom and Nortel Networks), where he held pivotal roles in product management, marketing, and product development. Following a layoff that impacted over 50,000 employees, Tim's determination to make a difference in a more independent capacity led him to establish IntercomsOnline.com.
Today, we take immense pride in offering the finest intercoms available in the market, with a considerable number of our products being proudly made in the USA. Unlike many competitors, we actively minimize reliance on equipment sourced from China, ensuring quality and reliability.
At IntercomsOnline.com, our unwavering commitment to delivering exceptional customer service and unmatched product knowledge has been the cornerstone of our success. Our focus is not merely on one-off transactions; instead, we strive to forge lasting relationships with our customers and resellers, making every interaction with us effortless and enjoyable.
Why should you choose IntercomsOnline.com for your intercom and two-way communication needs? Let us give you compelling reasons:
- Product Experts: Our team possesses unparalleled expertise in our products. If we don't have an immediate answer to your query, we'll go the extra mile to get it for you. Unlike other generic shopping websites, we are specialists in intercom equipment, ensuring you receive dedicated and knowledgeable support throughout your journey with us.
- Free Lifetime Product Technical Support: Gain access to free product advisors before your purchase and benefit from post-sales technical support, all at no additional cost.
- Largest Selection: We boast the internet's most extensive collection of intercoms and related accessories. As a niche eCommerce store, our sole focus is on providing you with the best intercom equipment available.
- 45-Day Trial and Return Period: We understand the significance of choosing the right intercom system. That's why we offer a generous 45-day trial period, enabling you to return products for a full refund within 45 days, no questions asked.
- Fast and Friendly Service: Our dedicated team is here to answer your calls during our business hours from Monday to Friday, 8:00 am to 5:00 pm CST. Should you need assistance outside of these hours, we'll still do our best to accommodate you.
- Same-Day Shipping: Place your order before 12 pm (CST), and we'll ship in-stock items on the same business day, ensuring you receive your intercoms promptly.
- Responsive E-mail Support: For all customer service and technical support inquiries, expect a response within 24 hours (excluding holidays and weekends). Additionally, you'll receive shipment notifications with tracking information within 24 hours after placing your order (custom-built equipment may have exceptions).
- Prompt and Fair Problem Resolution: Your satisfaction is our priority. Should you encounter any issues with your shopping experience, rest assured that our dedicated team is ready to assist you promptly. Simply reach out to [email protected], and we'll take care of the rest.
At IntercomsOnline.com, we believe in communication without boundaries, empowering you with cutting-edge solutions and personalized support to cater to your unique needs. Join our family of satisfied customers and experience communication excellence like never before. Let's redefine the way you connect – explore our exceptional range of intercom systems and accessories today!
Please note that all our communication and support services are conducted in English, ensuring smooth and efficient interactions for all our valued customers.