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  1. Home
  2. Intercom Applications
  3. Customer Service Button

Customer Service Button

Enhance your customer service operations and achieve operational efficiency through the revolutionary Customer Service Wireless Call Button. This easy-to-install solution improves employee efficiency and customer satisfaction making it ideal for retailers who want to boost their service delivery.

Imagine the convenience: When customers need assistance all they have to do is push a button which sends a personalized voice message directly to your staff's two-way radios. Customers won't need to search for assistance or face unnecessary delays any longer. The system delivers speed and tailored service to customers which shows them they matter to your business.

This Customer Service Call Button works independently from Wi-Fi and network connections which simplifies its installation process for your store. The device functions autonomously on battery power eliminating the need for wiring or complicated setup procedures. You can install this system in multiple locations including BOPIS (Buy Online, Pick-up In-Store) areas and locked display cases along with fitting rooms and outdoor departments.

This call button isn't just for retail. The design of this call button meets the operational requirements of manufacturing sites as well as healthcare facilities among many other settings. This adaptable tool boosts communication and response times for nurse call stations, parts counters and first aid stations which delivers both safety and efficiency.

The Quick Assist combines durability with water resistance to ensure long-lasting performance. The Quick Assist features a large button that is simple to operate and customizable voice messages to create a user-friendly experience. The Quick Assist ensures staff are consistently updated throughout a half-mile radius.

Ready to transform your customer service? Upgrade your business operations through the use of the Customer Service Wireless Call Button. Workplace efficiency grows as you boost satisfaction levels while keeping costs under control with minimal effort.

Achieve superior customer service excellence by acquiring your Customer Service Call Button now!

Where Customer Service Buttons Are Used

Retail:
  • High value or high theft merchandise in locked cases
  • Site-to-store pick-up areas (Buy Online, Pick-up In Store BOPIS)
  • Areas not staffed full-time: paint counters, material cutting stations, automotive
  • Fitting rooms
  • Question-intensive merchandise areas
  • Seasonal or outdoor departments: lumber, garden center, patio furniture, LP tanks
  • Heavy or out-of-reach merchandise areas
  • Will call counters
  • Customer service counter
  • Parts counter
  • Propane fill
  • Customer pick-up
  • Delivery or receiving dock
  • And more!

Manufacturing:
  • Part cages
  • Assembly lines to call for parts or notify of machine failure
  • First aid stations or eye-wash stations
  • Closed or secure areas

Healthcare:
  • Nurse call for outpatients or specialty offices
  • Panic buttons at concierge's or information desk
  • Valet parking
  • Secured areas, loading docks

Other Applications:
  • Car washes: vacuum stations, vending machines
  • Amusement parks
  • Indoor family dining & entertainment
  • Travel centers, truck stops, convenience stores

Wireless Customer Service Button Features

  • Eliminates in-store paging over PA systems
  • Operates independently of any network; no Wi-Fi or IP connection needed
  • Transmits messages directly to analog business band 2-way radios
  • AA battery powered; no wiring required for flexible installation
  • Large, easy-to-see signage with custom labeling available
  • Custom recordable voice messages
  • Escalation feature for priority alerts
  • Durable, water-resistant housing
  • Field and PC programmable
  • Message transmission indicator LED
  • Internal, no-tamper 1/4 wave antenna
  • Large, easy-to-use call button
  • Programmable for use with radio repeaters
  • Coded signaling: Encode CTCSS, DCS, DTMF, 3-7 tone SelCall
  • Range: One-half mile line-of-sight to a portable 2-way radio or approximately 75,000 sq. ft.; greater range possible with a radio repeater
  • Battery life: 1 year with AA Alkaline batteries or approximately 7,000 transmissions

Watch the video below to see a demo of these products. You can also find more detail about these wireless buttons here: Customer Service Call Button
customer assistance call button
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