Customer Service Call Buttons Reduce Impact of Retail Staff Shortages

Staffing shortages are impacting almost all businesses. But for retail businesses this staffing shortage can result in lost sales and angry customers when they cannot find someone to help them locate what they are looking for. Placing customer service buttons throughout the store can greatly reduce customer frustration and thereby increase your bottom line.

There are a couple of ways you can use these wireless customer assistance call buttons. These buttons are in the form of a box with a button that sends out a recorded message out to a receiving device. The receiving device can be a base station radio, a handheld radio, or a wireless PA system for building-wide announcements. Or you can use a combination of all three methods.

You can record your own voice messages so when a customer presses the staff request button it can be a message that tells staff where in the store help is needed. For instance, "Customer needs assistance in the paint department." The message can be programmed to be repeated several times.

These customer help buttons work will for all of these applications: