Emergency Callbox FAQs

An emergency callbox is a public or private safety communication device installed in a variety of locations to allow for rapid access to emergency assistance. It is typically a weatherproof, ruggedized box or console with a button or handset for making an emergency call directly to a public safety agency, security office or monitoring center.

• Emergency callboxes are commonly located along highways, parking lots, campuses, transit stations, and industrial areas.
• Emergency callboxes provide immediate voice communication without requiring a phone or cellular device.
• Features may include location identification, two-way voice, and automatic alerts.
• Emergency callboxes can be hardwired or wireless, depending on the specific application.

Emergency callboxes are used to provide a quick and easy way to access emergency assistance in a time-sensitive situation such as an accident, medical emergency, or security incident.

Q: Is there an emergency call box for a public pool that supports both cellular and VoIP, and what are the options if both are not available?
A: No system supports both cellular and VoIP in one unit, but either option is available. Cellular is generally more reliable. A Cell intercom without a keypad version is available: IO1115. For VoIP, internet service at the pool can be used with a VoIP provider and a hot-line SIP intercom. See the VK1022. Landline service is no longer supported by some providers, but VoIP can simulate a landline.