Emergency Callbox FAQs

An emergency callbox is a public or private safety communication device installed in a variety of locations to allow for rapid access to emergency assistance. It is typically a weatherproof, ruggedized box or console with a button or handset for making an emergency call directly to a public safety agency, security office or monitoring center.

• Emergency callboxes are commonly located along highways, parking lots, campuses, transit stations, and industrial areas.
• Emergency callboxes provide immediate voice communication without requiring a phone or cellular device.
• Features may include location identification, two-way voice, and automatic alerts.
• Emergency callboxes can be hardwired or wireless, depending on the specific application.

Emergency callboxes are used to provide a quick and easy way to access emergency assistance in a time-sensitive situation such as an accident, medical emergency, or security incident.

Q: Is there an emergency call box for a public pool that supports both cellular and VoIP, and what are the options if both are not available?
A: No system supports both cellular and VoIP in one unit, but either option is available. Cellular is generally more reliable. A Cell intercom without a keypad version is available: IO1115. For VoIP, internet service at the pool can be used with a VoIP provider and a hot-line SIP intercom. See the VK1022. Landline service is no longer supported by some providers, but VoIP can simulate a landline.

Q: Is the RT1112 wireless call button weatherproof and suitable for outdoor use, and what temperature range can it handle?
A: Yes, the RT1112 wireless call button is weatherproof and can be used outdoors. The unit contains relatively few sensitive components, so there are no major concerns with typical hot or cold outdoor temperatures. However, the RT1112 is not a standalone product. It must be used with one of the compatible Voice Notification Systems listed in the “Related Items” section of the product page.

Q: Do we need the voice notification programming kit to record messages on the Voice Notification System, and are there install instructions available?
A: No, you don't need a programming kit — messages can be recorded simply by transferring a WAV file to the unit using a standard USB cable. Install instructions are available as a downloadable PDF on the product page (click the blue download button).