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  1. Home
  2. Intercom Applications
  3. Apartment Intercoms

Apartment Intercoms

Wired and Wireless Apartment Multi-Tenant Intercom Systems

The intercoms on this page meet the needs for apartments or for multi-tenant or multi-unit residential or commercial needs. There are a few different technologies that all allow visitors to select the tenant they want to call and then speak live to them. All are capable of activating an electric door strike or gate opener.

Are you looking to install a new apartment intercom, or multi-tenant intercom? Then read the first section underneath the list of products below. Have an old apartment intercom that needs repair or new parts? Then skip to the second section. Looking for a wireless apartment intercom? The last section covers these.

 

Choosing an Apartment Intercom

 

Apartment Intercom Video

 

Products [19]

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Apartment Cell Phone Network Door Intercom 1000 Family
Apartment Cell Phone Network Door Intercom 1000 Family
$2,201.00
More Info
Disability Accessible Multi-Occupant Intercom
Disability Accessible Multi-Occupant Intercom
$3,495.00
More Info
Apartment Intercom Kit 2 to 48 Unit
Apartment Intercom Kit 2 to 48 Unit
$1,399.00
More Info
Apartment Intercom Kit 2-4 Station
Apartment Intercom Kit 2-4 Station
$975.00
More Info
Cellular Network 1000-Unit Apartment Intercom
Cellular Network 1000-Unit Apartment Intercom
$2,180.00
More Info
Modular Cellular Apartment Intercom 2-25 Button
Modular Cellular Apartment Intercom 2-25 Button
$585.00
More Info
PK543A Apartment Amplifier Power Kit
PK543A Apartment Amplifier Power Kit
$299.00
More Info
Wired Apartment Intercom 2-16 Stations
Wired Apartment Intercom 2-16 Stations
$262.50
More Info
Apartment Surface Mount Station with Braille 3-wire
Apartment Surface Mount Station with Braille 3-wire
$47.50
More Info
Apartment Surface Mount Station with Braille 4-wire
Apartment Surface Mount Station with Braille 4-wire
$45.00
More Info
Dual Entry Control Unit - PK502B
Dual Entry Control Unit - PK502B
$290.00
More Info
Touch Screen Internet-Connected Video Intercom
Touch Screen Internet-Connected Video Intercom
$2,595.00
More Info
Cellular Network 1000-Unit Apartment Intercom with Proximity Reader
Cellular Network 1000-Unit Apartment Intercom with Proximity Reader
$2,015.00
More Info
 AES 703-HS2-US Spartan Wireless 2 Unit Apartment Intercom
AES 703-HS2-US Spartan Wireless 2 Unit Apartment Intercom
$1,799.00 $799.00 Sale
More Info
Modular Multi-Tenant Intercom for Hearing Impaired
Modular Multi-Tenant Intercom for Hearing Impaired
$1,062.00
More Info
Custom-Made Door Intercom
Custom-Made Door Intercom
$500.00
See details below
Swiftreader X Touch-Screen, Vandal-Resistant, Multi-Tenant Video Intercom
Swiftreader X Touch-Screen, Vandal-Resistant, Multi-Tenant Video Intercom
$2,250.00
More Info
1000 Unit Modular Multi-Tenant Intercom
1000 Unit Modular Multi-Tenant Intercom
$969.00
More Info
MultRise Multi-Unit IP-4G Video Intercom Surface Mount
MultRise Multi-Unit IP-4G Video Intercom Surface Mount
$2,595.00
See details below

Updating an Old Wired Intercom System

Apartment Intercom UpgradeIf you have an old wired apartment intercom system and the tenant stations still work, you can upgrade to new technology and still use those old tenant stations. Our AL1002 Touch Screen Internet Connected Video Intercom has the ability to do that by adding "relay boards" to it.

These boards have a matrix of relays that can be activated by the AL1002. The primary use for these boards is to replace an old-style push-button type door entry button panel with the touch-screen AL1002 and still be able to use the building's wired tenant stations (audio only). These relay boards can handle up to 512 apartments. The relays replace the buttons and when someone selects a tenant from the directory, their relay closes to simulate a button press. We have stainless steel covers to replace the existing button panel, but the existing speaker and microphone are removed from the button panel and then mounted to this new steel cover. The AL1002 will also call the tenant's App on their smartphone, but if they pick up through their existing wired tenant station, they will not be talking through the App or AL1002, but rather through the old speaker and microphone.

This allows for upgrading old multi-tenant intercoms to newer video intercom capability with smartphone or tablet PC Apps. Click the following link to see this product and call us if this is something you are interested in.

Touch Screen Internet-Connected Video Intercom


Upgrading Old Apartment Intercom

Installing a New Wired Apartment System

You can use all the same components for a new system as you can for repairing an old system (assuming your old system uses standard components). The main components of an apartment entry system are a door entry panel, an electric door strike, an amplifier, and apartment stations. Of course, you will need to run wires to each apartment. For the voice part of apartment stations, you should run 22 gauge twisted pair wiring. The twist in the wires helps cancel out noise that may be picked up on the wires. You want to avoid running cables to the stations in the same parallel with electrical wiring or wiring with background music. Also, keep them away from fluorescent lighting or other electrical equipment.

Wired Apartment Intercom Components

4-Wire Apartment Intercom Wiring Diagram


Apartment Intercoms That Need Repair

Older wired apartment intercom stations are available in 3-wire, 4-wire, and 5-wire configurations. The most common is 4-wire. There are a few systems that also used 6-wire, but these are far less common. You will need to know how many wires yours has before moving forward.

You can tell what system you have by removing a station from the wall and counting the number of screw terminals or connections that have wires attached on the back of the intercom. The cable running to the station could have more wires in it, but if they are not used, they don't count.
 
Here are some steps to take to decide what you need to do to get your system working again:
  • Is the problem isolated to one or two apartments? Then you likely just need to replace the apartment stations. You'll first want to remove those stations from the wall and inspect the wires. Are they connected to the terminals on the station? Disconnect them from the station and from the other side at the door and run a continuity check between pairs of the wires by connecting two wires together on one side and then putting a continuity checker on the same two wires on the other side. If you do not get a positive reading, then you have broken wires somewhere and they will have to be replaced.
  • If the wires are OK, it could be a defective station so swap it to an apartment with a working station and see if the problem follows. If so, replace the station.
  • If that isn't the problem, then it may be with the entry door station. Check all the connections on the door station thoroughly. If everything looks good you may need to replace the entire door station, or the amplifier for the entry door panel, but first check the button for that station to make sure it is not the problem. You may need to disconnect the wires to the button and see if the button has continuity when pressed. If the button is OK, then it is the amplifier board driving the apartment station and you will need to replace it. This could be in the form of a separate amplifier circuit board or an enclosed unit that is in a different location than the button entry panel.
  • Is the entire system dead? Then the problem could just be the power supply that drives the amplifier circuitry. Make sure you test the outlet the power supply is plugged in to first. Then, using a voltage meter, check the output power on the supply to see that it is putting out the voltage it is supposed to according to what's printed on it (make sure to disconnect the power supply because defective components could be drawing too much current from it).
  • If the power supply is working, then the problem is with the amplifier unit that runs the entire system. These are not repairable, but even if the original manufacturer has gone out of business, you may still be able to use a replacement amp like the PK543A we offer (see a typical wiring diagram below). Most manufacturers used an apartment station that was similar except for Nutone. There is a lot of circuitry on their boards so you will need to replace the entire system with them. If you can find the manufacturer name somewhere, we can try to figure out compatibility. Just send us an email with the info you have.
Your apartment suite station should have buttons like the one in the pictures below (this one is 4-wire). When a visitor presses the appropriate call button on the entry panel it transmits a call tone to the suite station. The tenants answer the call by pressing the Talk button to ask who is there, and the Listen button to hear the response. After verifying the visitors identity, the tenant can admit the visitor by momentarily pressing the button marked Door, which then triggers the electric door strike. Some of the manufacturers who have compatible stations are Auth-Florence, Tek-Tone, Pacific, Mircom, Leedan, and Jeron. There are lots of manufacturers who have gone out of business so this is by no means an exhaustive list.

apartment intercom front and back
4-wire apartment station

The wiring diagram below shows how an amplifier may connect to a various apartment stations and entry panels.
apartment intercom station system diagram

Wireless Apartment Intercom

Wireless Apartment IntercomIf you can't run wires, then there are wireless options available. There are some benefits of wireless systems as well. With wireless systems, tenants don't even have to be home to answer calls from visitors. Systems that use cell phone service not only don't require running any wires to tenant’s apartments, they can call any phone number, either landline or mobile. There is a small monthly fee for the cell phone service of these intercoms.
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