After years of testing various intercom systems for truck scales, we found that most options consistently fell short. None were able to fully resolve the two main issues: scale house operators struggle to hear drivers over the roar of engines, and drivers miss instructions due to low volume. This resulted in stacks of returns and hours wasted on systems that simply didn’t meet the demands of a truck scale environment.
The systems we no longer sell only addressed one of these problems, but not both. Think of a poor-quality fast-food drive-thru intercom—frustrating, right? Now imagine that at a busy, revenue-generating scale. While there are plenty of cheap, foreign-made systems on the market, they’ll only end up costing you time and money. For a reliable solution, choose an intercom that gets it right the first time, avoiding the hassle of returns and re-installations.
Unlike cheaper alternatives that only address one part of the problem, our intercom is designed for full-duplex communication—allowing both sides to speak and hear simultaneously, with no need for drivers to press buttons. Featuring Active Noise Cancellation (ANC) and Automatic Volume Control, our system ensures scale operators can clearly understand drivers, and vice versa, even when trucks are revving at full throttle.
Our system is not only powerful but also durable. Designed to withstand harsh outdoor conditions, the stainless-steel intercom is mounted at an optimal height (truck window height) and provides reliable performance day in, day out.
Using standard CAT 5 or 6 Ethernet cables and Voice over IP (VoIP) technology, installation is quick and easy. The system is capable of operating independently of your network so you don't ever have to worry about downtime. Alternatively, it can integrate with your network for remote operation (it will require a SIP License from Related Items if using your own SIP phone). You will need to provide your own Ethernet POE switch (see Related Items below).
For optimal setup, we recommend mounting the amplified horn speaker three feet above the stainless steel outdoor intercom. The intercom should be positioned at the driver’s window height. See Other Products>Truck Scale Intercom Poles for pole options.
Avoid the hassle and hidden costs of subpar, low-cost systems. Cheap intercoms may seem like a good deal upfront, but they fall short when it comes to real-world performance. With our intercom system, you'll save time, money, and headaches by getting it right the first time.
Free: How to Choose a Truck Scale Intercom
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