The Only Truck Scale Intercom with Noise Cancellation, Powerful Volume, and True Hands-Free Operation.
After years of testing various intercom systems for truck scales, we found that most options consistently fell short. None were able to fully resolve the two main issues: scale house operators struggle to hear drivers over the roar of engines, and drivers miss instructions due to low volume. This resulted in stacks of returns and hours wasted on systems that simply didn’t meet the demands of a truck scale environment.
The systems we no longer sell only addressed one of these problems, but not both. Think of a poor-quality fast-food drive-thru intercom—frustrating, right? Now imagine that at a busy, revenue-generating scale. While there are plenty of cheap, foreign-made systems on the market, they’ll only end up costing you time and money. For a reliable solution, choose an intercom that gets it right the first time, avoiding the hassle of returns and re-installations.
The Only Intercom System That Does It All
Unlike cheaper alternatives that only address one part of the problem, our intercom is designed for full-duplex communication—allowing both sides to speak and hear simultaneously, with no need for drivers to press buttons. Featuring Active Noise Cancellation (ANC) and Automatic Volume Control, our system ensures scale operators can clearly understand drivers, and vice versa, even when trucks are revving at full throttle.
Why Choose Our Truck Scale Intercom?
- Noise-Free Clarity: Say goodbye to garbled conversations. With ANC technology, background noise is filtered out, allowing for real, uninterrupted communication.
- HD Video: An advanced chipset delivers crystal-clear HD video (up to 1080p resolution) combined with a wide-angle lens.
- Loud & Clear: A powerful 10-watt Class D amplifier ensures that drivers hear you loud and clear. For extremely noisy locations, the included 20-watt amplified horn speaker kicks up the volume even more.
- No Button Pressing Needed: Full hands-free operation for drivers, thanks to automatic call features and the ability to add an optional optical sensor. When called, the system auto-answers so drivers do nothing but speak.
- Versatile Communication Options: Scale operators can choose from three modes of communication—handset, wireless headset, or hands-free speakerphone—depending on the environment and their preference.
- Easily Expandable: If you have multiple lanes, you can easily expand the system by adding additional outdoor stations and inside units, allowing more staff to help manage the flow of traffic.
Built to Last
Our system is not only powerful but also durable. Designed to withstand harsh outdoor conditions, the stainless-steel intercom is mounted at an optimal height (truck window height) and provides reliable performance day in, day out.
Plug-and-Play Installation
Using standard CAT 5 or 6 Ethernet cables and Voice over IP (VoIP) technology, installation is quick and easy. The system is capable of operating independently of your network so you don't ever have to worry about downtime. Alternatively, it can integrate with your network for remote operation (it will require a SIP License from Related Items if using your own SIP phone). You will need to provide your own Ethernet POE switch (see Related Items below).
For optimal setup, we recommend mounting the amplified horn speaker three feet above the stainless steel outdoor intercom. The intercom should be positioned at the driver’s window height. See Other Products>Truck Scale Intercom Poles for pole options.
A Smarter Investment for Your Business
Avoid the hassle and hidden costs of subpar, low-cost systems. Cheap intercoms may seem like a good deal upfront, but they fall short when it comes to real-world performance. With our intercom system, you'll save time, money, and headaches by getting it right the first time.
Three Ways of System Activation:
- When a truck arrives, just press a button on the phone, and the scale intercom will automatically answer—no action needed from the driver.
- You can also connect an optical sensor to the callbox, which will automatically call the scale phone when a truck pulls up. All you have to do is pick up the call.
- The driver can press a button on the call box, though this is less likely since the truck's mirrors may be out of reach
This kit includes:
- One truck scale intercom
- One metal housing and seals for the intercom
- One 20-watt 6" weatherproof amplified speaker
- One 12 volt DC, 2 Amp power supply
Call us now at 888-298-9489 and let us help you make sure you are getting all the right components for your truck scale intercom.
Features:AUDIO- SPL peak power at 1m in open duplex: 90 dB
- SPL peak power at 1m in half duplex: 100 dB
- SPL peak power at 1m in program distribution and announcement: 100 dB
- Noise cancelling: Yes
- Codecs: G.711, G.722, G.729
- Frequency range, G.722 Codec: 200 Hz – 7000 Hz
- Audio technology Modes: Full open duplex, switched open duplex
- Adaptive jitter buffer
- Custom Ringing Tone
- Audio Mixing – Conversation and Group Call
- Automatic gain control (microphone)
- Sound Level Detection
- Internal speaker amplifier: 10 W class D
- Internal speaker: 10 W
- Microphone technology Digital MEMS, omnidirectional microphone
- Automatic Volume Control (AVC): Yes
- Acoustic Echo Cancellation (AEC): Yes
VIDEO- Image Sensor: 1/2.5" RGB CMOS
- Lens F 2.0, fixed iris
- Light Sensitivity Down to 1 lux
- Resolution 240 / 480p / 960x720p / 1440x1080p*
- Frame Rate Up to 30 FPS in 1440x1080p**
- Supported Codecs MJPEG, H.264 **
- Digital PTZ: Yes
- Digital Zoom Up to 2x
- Field of View horizontal=145 degrees, vertical=109 degrees ****
- Snapshot Function: No
- IR LED: No
- Parallel videostreams: 6 (1x SIP H.264, 2x HTTP MJPEG, 3x RTSP sessions)
- * MJPEG does not support 720p and 1080p resolution.
- ** 30 FPS is only supported in H.264 mode, while MJPEG is limited to 10 FPS.
- *** Supports SIP H.264.
- **** FoV depends on video mode (may be subject to change)
HARDWARE- Ethernet connector: 1 x RJ-45
- All other connectors: Tool less, spring loaded, vibration proof terminals
- General inputs and outputs: 6 (configurable)
- Outputs: 12mA as LED drivers
- Change-over relay: (NO+NC+COM) SELV
- Power options: PoE, PoE+
- PoE (Power over Ethernet): IEEE 802.3af standard, IEEE 802.3at
- Power consumption: Idle 3.5W, max 12W (depending on volume)
- Audio Line out / Induction loop signal 0 dBV
- Button backlight: LED
- Call indication Icons/colors for hearing impaired
- PROCESSOR/CHIPSET
- CPU cores: 4 x Cortex-A53
- CPU Clock Speed: 1.6 GHz
- RAM: 512 MB LPDDR4
- Flash: 1 GB
- Video encoder: MJPEG, H.264
- Dual Image: Yes
CONSTRUCTION- Dimensions: (HxWxD) 180 x 120 x 73 mm / 7.1” x 4.7” x 2.9”
- Dimensions after flush mount: 180 x 120 x 24 mm / 7.1” x 4.7” x 0.9”
- Dimensions with on wall box: 180 x 120 x 86 mm / 7.1” x 4.7” x 3.4”
- Weight: 1 kg / 2.2 lbs.
- Faceplate material: 3 mm / 0.12” stainless steel - AISI 316L
- Base / frame material: 3 mm / 0.12” Aluminum alloy - A413.0, AlSi12Fe, painted
- Electronics cover material: Polycarbonate (semi translucent)
- Gasket material: TPV
- Fastening bracket material: SECC Steel
- Button material: 3 mm / 0.12” Polycarbonate (transparent)
- Button travel length: 1.25 mm
- Button activation force: 350 gf
- Button push-cycles before failure: 300,000
- Loudspeaker poke protection, large diameter object 3D cast aluminum speaker grille construction
NETWORKING & PROTOCOLS- IPv4 (with DiffServ), SIP, TCP, UDP, HTTPS, TFTP, RTP, RTSP, RTCP, SRTP, DHCP, SNMP, NTP, ONVIF, WS-Discovery
- LAN protocols: Power over Ethernet (IEEE 802.3 a-f), Power over Ethernet (IEEE 802.3at), Network Access Control (IEEE 802.1x)
- HTTP/HTTPS (Web configuration) DHCP and static IP. Remote automatic software upgrade. Centralized monitoring.
- Advanced supervision functions E.g. network test, tone test, status reports
- SIP support: RFC 3261 (SIP base standard) RFC 3515 (SIP refer) RFC 2976 (SIP info), SIP using TLS, RFC 5630 SIPS URI scheme
- DTMF support: RFC 2833, 2976 (SIP info)
ENVIRONMENTAL- IP rating: IP-66, tested according to EN 60529 (applies when mounted in TA-1 back-box)
- Operating temperature range: -30° to 70° C / -22° to 158 ° F
- Storage temperature range: -40° to 70° C / -40° to 158 ° F
- Relative humidity: < 95% not condensing
- UV-resistant: Yes
- EMC CE and FCC Part 15
CERTIFICATIONSOTHER SPECIFICATIONS- IP address information: Speaks IP address after system boot
- Maximum conversation time before call disconnect: 9999 seconds (2.78 hours)
- Button lifetime > 1,000,000 cycles
- Country of manufacture: Poland