Customers of Rice Lake truck scale intercoms have reported poor audio quality and sought a superior replacement. The IntercomsOnline solution not only delivers significantly better audio performance but also offers multiple advantages that enhance overall functionality and reliability. Below is a detailed comparison of the two intercom systems:
Noise Cancellation
Rice Lake: Lacking noise cancellation, these devices cannot filter out the loud noise of truck engines, resulting in poor communication quality.
IntercomsOnline: Features industry-leading noise cancellation technology that virtually eliminates background noise from truck engines. One customer stated: "It is super clear when talking to the truck driver, even with their truck running. I literally cannot hear the truck outside when I'm talking with the driver over the scale house phone."
Server Requirements
Rice Lake: Requires a Windows™ PC running TalkMaster FOCUS Server software in the background, introducing an additional point of failure and potential security vulnerabilities.
IntercomsOnline: Features a built-in server, eliminating the need for an external computer, simplifying deployment, and increasing reliability.
Audio Adjustments
Rice Lake: Offers basic audio profile adjustments within the TalkMaster FOCUS software, but this software is primarily designed for network configurations rather than optimizing audio clarity.
IntercomsOnline: Includes a built-in web-based administration panel with advanced audio adjustments, providing unparalleled customization for different environments.
Mounting Flexibility
Rice Lake: At 10 inches wide, it requires mounting to a flat, vertical surface such as a wall or mounting plate.IntercomsOnline: Offers flexible mounting options, including pole mounting without a flat plate. Various housing and configuration choices are available to meet different installation needs.
Additional Sensor Inputs
Rice Lake: Includes inputs that can activate external devices like lights.
IntercomsOnline: Features a sensor input that not only controls external devices but can also automatically alert scale house operators when a truck is present, improving operational efficiency.
Power Requirements
Rice Lake: Requires a 110V AC power outlet near the intercom, and a power cord is not provided.
IntercomsOnline: The amplified horn operates on 12V DC (power supply included), providing greater flexibility in positioning power outlets at a distance. The intercom is powered via PoE (Power over Ethernet) through a CAT-5 cable, further reducing power constraints.
Network Dependency
Rice Lake: Must be connected to a local network, meaning network disruptions can disable the intercom.
IntercomsOnline: Does not require a local network for operation. It can function independently by connecting all components to a standalone PoE switch, ensuring reliability even in the event of network failures.
Integrated Video Camera
Rice Lake: Lacks an integrated video option. Users can add an external HTTP or RTSP camera, but this may require additional software licensing.
IntercomsOnline: Offers a video intercom option for customers who require visual verification of truck drivers.
Pricing Considerations
Rice Lake: $2,695 per unit. The inside IP phone is not included, though an Operator Console PC software is available for answering calls.
IntercomsOnline: The system includes a scale intercom ($1,871) and an inside phone ($1,100), totaling $2,971 for one scale. However, for additional scales, the Rice Lake system requires another $2,695 per unit, whereas IntercomsOnline only requires $1,871 per additional intercom, making it a more cost-effective solution for multi-scale setups.
The IntercomsOnline truck scale intercom system outperforms Rice Lake’s solution in multiple key areas, including audio quality, ease of installation, and uptime reliability. With superior noise cancellation, a built-in server, flexible mounting options, and the ability to operate independently of a local network, IntercomsOnline provides a more reliable and advanced communication system for truck scale operations. For more information click here: Truck Scale Intercoms
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