Customer Service Callbox Programming Kit

In most cases, this programming kit is not required. A free basic programming software is available for download. However, if you need to program a callbox to a specific frequency and privacy code that is not listed in the callbox’s pre-set frequency tables, you have two options:

1. Request our programming service, and we will program it for you.
2. Use this programming kit to program it yourself.

System Requirements

The programming software requires:

• Windows XP or later
• A PC with a USB port

What’s Included in the PC Programming Kit

• Software thumb drive
• USB to Mini-USB 5-pin cable

Important Programming Limitations

• If a radio is PC-programmed with non-table frequencies, it cannot be changed through field programming. Instead, code 999 will appear when attempting to read out the settings.
• MURS models (per FCC regulations) cannot be programmed to custom frequencies, even with the full-access programmer.
• Canadian models (per IC regulations) cannot be programmed to custom frequencies, even with the full-access programmer.

Free Basic PC Programming Software

You can download the free basic programming software here:
Download Basic PC Programmer

Additional Requirements for Free Software

Before using the free software, ensure you have:

• A USB to Mini B 5-pin cable (Check if you already have one, or purchase cable RT1003.)
• A PC with Windows XP or newer and a USB port.

Limitations of the Free Basic Software

• No custom transmit frequencies – You can only select from the preset Table Frequency List.
• No access to radio fine-tuning controls.

For full access to all programming features, including custom frequency programming (where permitted), the PC Programming Kit is required.

Table Frequencies